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Returns, Exchanges and Refunds

Returns

Due to local import restrictions, it is not possible to return items at this point. For items that may have been damaged during transit, kindly contact us at customercare@museluxe.com

Exchanges

Exchanges are possible within 14 days of purchase by visiting any of our physical stores. Items should be exchanged unused and with all garment tags still attached. Exchanges that are damaged or soiled will not be accepted.

Items can be exchanged for other items of the same or higher value. 

Refunds

Due to local currency restrictions, refunds are not possible.

 
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